PRIVACY POLICY

1. Introduction

CorePlus Finesse Pte. Ltd. (UEN: 202547806R) (“CorePlus”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (PDPA). This Policy explains how we collect, use, disclose, and protect your personal data.

2. Personal Data We Collect

We may collect identification information (full name, contact number, email, address, last 4 characters of NRIC/FIN/Passport), health declarations, emergency contact details, booking and payment records, marketing contact information, and CCTV footage. We do not collect or retain full NRIC numbers or copies of identification documents.

3. Purpose of Collection

We collect personal data to manage memberships, process bookings and payments, maintain safety records, respond to enquiries, send marketing communications (with consent), improve services, investigate incidents, and comply with legal obligations.

4. Marketing Communications

With your consent, we may send promotional updates, studio announcements, and offers via WhatsApp, email, or other electronic means. You may withdraw consent at any time by contacting us or using the unsubscribed function provided.

5. Disclosure of Personal Data

We do not sell personal data. We may disclose data to authorized booking platforms (including Vibefam), payment processors, IT service providers, professional advisors, or authorities where required by law. Third-party providers are expected to maintain reasonable data protection standards.

6. Data Retention

Personal data is retained only as long as necessary to fulfil its purpose, comply with legal obligations, resolve disputes, or enforce agreements. Data will be securely deleted or anonymized when no longer required.

7. Protection of Personal Data

We implement reasonable administrative, technical, and physical safeguards to protect personal data. Access is restricted to authorised personnel only.

8. CCTV Policy

CCTV cameras operate within our premises for safety, security, and incident investigation purposes. Footage is stored securely and accessed only when necessary for legitimate reasons.

9. Access, Correction & Withdrawal

CCTV cameras operate within our premises for safety, security, and incident investigation purposes. Footage is stored securely and accessed only when necessary for legitimate reasons.

10. Contact Us

For data protection enquiries, please contact:

CorePlus Finesse Pte. Ltd. E-Centre @Redhill #01-06 Singapore 159471
Email: sweat@coreplus.sg

11. Updates

We may update this Privacy Policy from time to time. The latest version will be made available through our official channels.