Frequently Asked Questions

Whether you're new to Pilates and fitness training or looking for more information about our studio, we've answered some of the most common questions below.

All

General

Pilates & Training

Booking & Memberships

Training Space & Facilities

Payments

General

How do I get to the studio?

By MRT

The nearest MRT stations are Redhill (EW18) and Tiong Bahru (EW17) on the East–West Line. For the most convenient route from your location, we recommend using your preferred navigation app with: E‑Centre@Redhill, 3791 Jalan Bukit Merah, Singapore 159471.

By Car

Open-air parking is available directly outside the unit (self-paid), with sheltered parking located on Levels 2 and 3 within E-Centre@Redhill.

Are freelance trainers employees of CorePlus?

Freelance trainers operate independently and are responsible for their own programming and client relationships. In such cases, CorePlus acts solely as the facility provider.

About CorePlus Finesse

CorePlus Finesse is a hybrid performance studio where precision meets strength.

We integrate private Pilates, Performance Training and curated gym access within a structured, appointment-led environment designed for individuals who value discipline, clarity and intentional progress.

Every aspect of the studio — from programming to scheduling — is deliberately structured to support refined, long-term strength in a calm and focused setting.

What services do you offer?

At CorePlus Finesse, we provide:

Gym memberships
Performance Training with our in-house trainers
Private Pilates sessions
Exclusive Pilates Studio Access
Facility access for approved freelance trainers

All services are arranged in advance to preserve a composed and purposeful training environment.

Pilates & Training

What should I wear for Pilates sessions?

Comfortable, form-fitting activewear is recommended to allow ease of movement and alignment awareness. Grip socks are required for all Pilates sessions for hygiene and safety. If needed, grip socks are available for purchase at the front desk.

What is Exclusive Pilates Studio Access?

Exclusive Pilates Studio Access provides private use of our dedicated Pilates space for up to 55 minutes per session.

Bookings are made through the Appointments function on Vibefam, with a valid package secured beforehand. This access is reserved for trained instructors bringing their own clients, or for experienced individuals undertaking structured self-practice.

The studio is equipped with four Merrithew® apparatus:

Reformer with Tower
Cadillac
Stability Chair
Ladder Barrel

Does my Pilates package include gym access?

Gym membership and Pilates services operate separately at CorePlus Finesse. Private Pilates sessions and Pilates studio access do not include complimentary use of the gym floor. Clients who wish to access the gym outside of their scheduled session may purchase a gym membership or relevant access package.

How are private sessions arranged?

Private Pilates and Performance Training sessions are coordinated directly with our in-house instructors. Clients begin by securing a valid package. Your instructor will then arrange session times based on mutual availability, ensuring continuity and thoughtful progression. Private sessions are not self-booked via Vibefam.

Booking & Memberships

Who can book “Gym Floor – Personal Training” online?

Online booking for “Gym Floor – Personal Training” is available only to approved freelance trainers bringing their own clients.

Performance Training sessions with our in-house trainers are arranged directly to ensure consistency and programming integrity.

What should I expect on my first visit?

All participants are required to complete and sign the CorePlus Waiver & Release of Liability prior to using the facility.

This applies to private clients, gym members and individuals training with freelance personal trainers.

Freelance trainers must execute the CorePlus Freelance Trainer Facility Use Agreement before conducting sessions.

During your first visit, you will also be guided through facial recognition registration to enable secure studio access for future visits.

We recommend arriving 5–10 minutes early to settle in and complete these steps comfortably.

Do gym members need to book in advance?

Gym membership provides open access during operating hours without the need for advance booking. To maintain a comfortable and focused training floor, overall capacity is monitored so the environment remains balanced and intentional.

Training Space & Facilities

What facilities are available?

Located at E‑Centre@Redhill (Singapore 159471), the studio includes:

Lockers (clients may bring their own lock if securing valuables)
Two washroom cubicles, including one with shower facility
Shampoo and shower foam provided
Hair dryer available
Cuckoo water purifier available

We recommend bringing your own towel for added comfort.

How do I access the studio?

Studio access is managed via facial recognition for clients with valid memberships or packages. Registration is completed during your first visit to enable seamless entry thereafter. Access remains active only while a valid membership or package is in place.

Payments

Are packages refundable?

All packages and memberships are non-refundable and non-transferable, except where required under Singapore law.

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